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How do you coordinate maintenance requests?

Tenants use our convenient Resident’s Portal to report all non-emergency maintenance items. We promptly respond to maintenance requests and monitor an emergency maintenance line for urgent after business hours requests.   Before we send a service professional to the home, we question the tenant to determine the nature of the problem and perform basic troubleshooting techniques to ensure professional repairs are necessary. We will spend your money wisely and not send out a maintenance professional until we have determined that an actionable problem exists. Here are some commonly mis-diagnosed faults that are easily corrected by the tenant

 

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We continually add to our Frequently Asked Questions list so be sure to check in from time time.  If you have a question you do not see here, please submit your question in the box below and we will be glad to answer them.  The best questions will be added to this FAQ to benefit all Landlords in the Home Locators family. 


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Home Locators strives to serve our community and our family of property owners by providing the best service and information available today.  We welcome your feedback and suggestions for how we can make your experience on our website better.